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Frequently Asked Questions

What is the latest version of the Jepto App?

The latest version of the Jepto App is v45.0.13

To see the current version of your app. Go to user menu, and you can see below the dropdown the version of the app you are currently on.

How to get the latest version of the Jepto App?

To get the latest version of App you need to hard refresh your browser to clear your cache.

Chrome and Windows:

To hard refresh on Google Chrome on Windows, there are two ways you can do it:

  1. Hold down Ctrl and click the Reload button.
  2. Or Hold down Ctrl and press F5.

Chrome and Mac:

To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:

  1. Hold down Shift and click the Reload button.
  2. Or Hold down Command, Shift and click the ‘R’ key.

Firefox and Windows:

To hard refresh on Firefox on Windows, there are also two easy hotkey commands you can use:

  1. Hold down Ctrl, Shift and the ‘R’ key.
  2. Or Hold down Ctrl and press F5.

Firefox and Mac:

To hard refresh on Firefox on Mac, there are also two easy key combinations that you can use:

  1. Hold down Command, Shift and the ‘R’ key.
  2. Or Hold down Shift and press the reload button.

Safari:

To hard refresh safari, there is one simple way to do it.

  1. Hold down the option and command key then press the ‘E’ key.

Internet Explorer

To hard refresh safari, there is one simple way to do it:

  1. Hold the Control key, press the F5 key.
  2. Or, hold the Control key, click the Refresh button.


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Frequently Asked Questions

The latest version of the Jepto App is v45.0.13

To see the current version of your app. Go to user menu, and you can see below the dropdown the version of the app you are currently on.

How to get the latest version of the Jepto App?

To get the latest version of App you need to hard refresh your browser to clear your cache.

Chrome and Windows:

To hard refresh on Google Chrome on Windows, there are two ways you can do it:

  1. Hold down Ctrl and click the Reload button.
  2. Or Hold down Ctrl and press F5.

Chrome and Mac:

To do a hard refresh on Google Chrome on Mac, there are two ways that you can do it:

  1. Hold down Shift and click the Reload button.
  2. Or Hold down Command, Shift and click the ‘R’ key.

Firefox and Windows:

To hard refresh on Firefox on Windows, there are also two easy hotkey commands you can use:

  1. Hold down Ctrl, Shift and the ‘R’ key.
  2. Or Hold down Ctrl and press F5.

Firefox and Mac:

To hard refresh on Firefox on Mac, there are also two easy key combinations that you can use:

  1. Hold down Command, Shift and the ‘R’ key.
  2. Or Hold down Shift and press the reload button.

Safari:

To hard refresh safari, there is one simple way to do it.

  1. Hold down the option and command key then press the ‘E’ key.

Internet Explorer

To hard refresh safari, there is one simple way to do it:

  1. Hold the Control key, press the F5 key.
  2. Or, hold the Control key, click the Refresh button.