This Insight is created from the Google Reviews Automation Job

Trigger an insight when someone reviewed based on the star set to be monitored.

Card Contents:

  1. The data source of the Insight
  2. Title of the Insight
  3. Short description of the Insight
  4. Visual indicator to quickly understand what Insight is it.
  5. Date of the Insight occurred
  6. Overflow menu contains shortcuts and the ability to edit the Insight configuration
  7. Stars
  8. Name of the user reviewed
  9. Comment (if available)
  10. Click to see the list old insight occurred with the same configuration
  11. Expand the card into a bigger view
  12. Acknowledge the Insight
  13. Resolve the Insight and it will be transferred on the resolved page
  14. Comment on the Insight to communicate with other team members

Here on the detailed view of the card, you can see the whole comment of the user, you can also click the external link to easily go to Google My Business. On the "More details" you can see what triggered the Insights ID.