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Frequently Asked Questions

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Clients

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Automation | Google Search Console

Google Search Console

Automation | Google Business Profile

Google Business Profile

Automation | Google Ads

Google Ads

Automation | Google Analytics

Google Analytics

Automation | Website

Website

Automation | Facebook Ads

Facebook Ads

Automation | Microsoft Ads

Microsoft Ads
KPI Management

KPI Management

KPI Management | Google Analytics

Google Analytics

KPI Management | Google Ads

Google Ads

KPI Management | Google Business Profile

Google Business Profile

KPI Management | Facebook Ads

Facebook Ads

KPI Management | Microsoft Ads

Microsoft Ads

KPI Management | Google Sheets

Google Sheets
Budget Tracking

Budget Tracking

Budget Tracking | Google Sheets

Google Sheets
Anomaly Detection

Anomaly Detection

Data Warehouse

Data Warehouse

Data Warehouse | Google Data Studio

Google Data Studio

Data Warehouse | BigQuery

Google BigQuery

Data Warehouse | Google Business Profile

Google Business Profile (Formerly Google My Business)

Data Warehouse | Google Search Console

Google Search Console

Data Warehouse | Facebook Ads

Facebook Ads
Settings

Settings

Integrations

Integrations

Integrations | Google Data Studio

Google Data Studio

Integrations | Slack

Slack

Integrations | Zapier

Zapier

Integrations | Make

Make
Comments

Comments

Comments | Slack

Slack
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Extension

Extension | Explorer

Branch Explorer
Add comment from Slack

Comments | Slack

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Anomaly Detection

Authentication

Integrations | Make

Budget Settings

Budget Tracking

Budget Status

Budget Tracking

Budget history

Budget Tracking

Connecting Zapier

Integrations | Zapier

Connecting to Slack

Integrations | Slack

Creating a Data Studio Report

Data Warehouse | Google Data Studio

Creating a Pipeline

Data Warehouse

Data Source Metrics

KPI Management | Google Ads

Data Source Metrics

KPI Management | Google Analytics

Data Source Metrics

KPI Management | Facebook Ads

Data Source Metrics

KPI Management | Microsoft Ads

Data Source Metrics

KPI Management | Google Business Profile

Data Studio Connector Fields

Integrations | Google Data Studio

Data Studio Parameters

Integrations | Google Data Studio

Editing a Pipeline

Data Warehouse

Facebook Ads Fields

Data Warehouse | Facebook Ads

Facebook Ads KPI

KPI Management | Facebook Ads

Facebook Ads destination URL checker

Automation | Facebook Ads

Free Connector to Data Warehouse field comparison

Data Warehouse | Google Business Profile

Getting Started

Frequently Asked Questions

Google Ads change history

Automation | Google Ads

Google Ads destination URL checker

Automation | Google Ads

Google Analytics change history

Automation | Google Analytics

Google BigQuery Permissions

Data Warehouse | BigQuery

Google Business Profile Fields

Data Warehouse | Google Business Profile

Google Business Profile Listing Answers

Automation | Google Business Profile

Google Business Profile Listing Questions

Automation | Google Business Profile

Google Business Profile Location Updates

Automation | Google Business Profile

Google Business Profile Reporting Timezone

Data Warehouse | Google Business Profile

Google Reviews

Automation | Google Business Profile

Google Search Console Fields

Data Warehouse | Google Search Console

Google Sheets for Budgets

Budget Tracking | Google Sheets

Google Sheets format

KPI Management | Google Sheets

Grant access to BigQuery data

Data Warehouse | Google Data Studio

How to create a Data Studio Report for Facebook

Data Warehouse | Google Data Studio

How to use Regex and Examples

Frequently Asked Questions

KPI Insight

Insights

KPI Seasonal Trends

KPI Management

KPI Status

KPI Management

KPI Target Settings

KPI Management

KPI history

KPI Management

Managed BigQuery

Data Warehouse | BigQuery

Microsoft Ads destination URL checker

Automation | Microsoft Ads

Page status checker

Automation | Website

Pipeline Extensions

Data Warehouse

Portfolio

Clients

Robots.txt change detection

Automation | Website

Rolling Average

KPI Management

Search Console Activity

Automation | Google Search Console

Add comment from Slack

Comments | Slack

Anomaly Algorithm

Anomaly Detection

Authentication

Integrations | Make

Budget Settings

Budget Tracking

Budget Status

Budget Tracking

Budget history

Budget Tracking

Connecting Zapier

Integrations | Zapier

Connecting to Slack

Integrations | Slack

Creating a Data Studio Report

Data Warehouse | Google Data Studio

Creating a Pipeline

Data Warehouse

Data Source Metrics

KPI Management | Google Ads

Data Source Metrics

KPI Management | Google Analytics

Data Source Metrics

KPI Management | Facebook Ads

Data Source Metrics

KPI Management | Microsoft Ads

Data Source Metrics

KPI Management | Google Business Profile

Data Studio Connector Fields

Integrations | Google Data Studio

Data Studio Parameters

Integrations | Google Data Studio

Editing a Pipeline

Data Warehouse

Facebook Ads Fields

Data Warehouse | Facebook Ads

Facebook Ads KPI

KPI Management | Facebook Ads

Facebook Ads destination URL checker

Automation | Facebook Ads

Free Connector to Data Warehouse field comparison

Data Warehouse | Google Business Profile

Getting Started

Frequently Asked Questions

Google Ads change history

Automation | Google Ads

Google Ads destination URL checker

Automation | Google Ads

Google Analytics change history

Automation | Google Analytics

Google BigQuery Permissions

Data Warehouse | BigQuery

Google Business Profile Fields

Data Warehouse | Google Business Profile

Google Business Profile Listing Answers

Automation | Google Business Profile

Google Business Profile Listing Questions

Automation | Google Business Profile

Google Business Profile Location Updates

Automation | Google Business Profile

Google Business Profile Reporting Timezone

Data Warehouse | Google Business Profile

Google Reviews

Automation | Google Business Profile

Google Search Console Fields

Data Warehouse | Google Search Console

Google Sheets for Budgets

Budget Tracking | Google Sheets

Google Sheets format

KPI Management | Google Sheets

Grant access to BigQuery data

Data Warehouse | Google Data Studio

How to create a Data Studio Report for Facebook

Data Warehouse | Google Data Studio

How to use Regex and Examples

Frequently Asked Questions

KPI Insight

Insights

KPI Seasonal Trends

KPI Management

KPI Status

KPI Management

KPI Target Settings

KPI Management

KPI history

KPI Management

Managed BigQuery

Data Warehouse | BigQuery

Microsoft Ads destination URL checker

Automation | Microsoft Ads

Page status checker

Automation | Website

Pipeline Extensions

Data Warehouse

Portfolio

Clients

Robots.txt change detection

Automation | Website

Rolling Average

KPI Management

Search Console Activity

Automation | Google Search Console

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Settings

Fixing Connection Errors

Connection errors can occur for a variety of reasons, such as:
— Password changes
— Access level adjustments
— Access token revoked
— Access token not able to be refreshed

When connecting to external services it's important to note that access is normally only granted for 1 hour, at which point a follow-up request is needed to allow the successful requesting of your data. We handle this for you behind the scenes, however sometimes this process can fail which causes the connection to fall into error.

Google Account Terminology

It's important to understand the terminology used as a Google Account can be linked to one or more Google services, whereas Facebook does not have the same complexity.

Google Account — This is the Email address and password that you log in to Google Services with. This can be an email address with a custom domain or Gmail address.

Google Service — This refers to the Google owned applications, such as Google Ads, Google Analytics, Google Search Console or Google My Business.

How to fix a connection that has an error

There are several types of errors that can occur with your connections. 

Account Errors — Authentication tokens are used to securely access your data which constantly expire and therefore need to be refreshed periodically. The authentication can be revoked or have an error refreshing, which breaks the connection. If this occurs you will be sent an email (to the address of the connection) informing you that you will need to connect again. Please follow the Google Account error steps below to re-establish the connection.

Service Errors — Permissions and settings on your Accounts can change over time and can cause errors in connecting to the Service. For example if you set up a Client that uses a particular Google Analytics Property (View) and it gets deleted in favor of another one. Any connected jobs will break and require you to archive/delete them before being allowed to edit the connection again.

Fixing a Service Error

To fix a Service error you will need to Delete or Archive any Active Jobs (KPIs, Budget, Automations, Anomalies) and then update the settings.

Fixing an Account Error

To fix an Account connection which has an error, click on the 3 dot menu (also called overflow menu) and then click Reconnect. You will need to complete the Auth process again and sometimes a refresh of the page is required for the status to update. After successful reconnection all linked jobs (KPIs, Budgets, Anomalies and Automations) will one queued to be updated and can take a few minutes depending on the size of your account.

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